Asta recognises that all insurance products are purchased by customers to provide protection in the event of a loss. Asta’s overarching claims philosophy is to ensure that any claim made on any insurance policy underwritten by an Asta managed syndicate will be handled promptly and that the customer making the claim is treated fairly. Asta will ensure that no claim is unreasonably rejected, no policy is terminated or avoided so as to unreasonably reject a claim and that once settlement is agreed, payment is effected expeditiously.
Any claim matters should in the first instance be referred to the individual syndicate (contact details on the right).
If however you require the assistance of Asta, please contact:
Timothy Bowling, Head of Claims Management
t.bowling@asta-uk.com
T: +44 (0)20 7743 0815
Agile – Syndicate 2427
Jay Sanders, Chief Operating Officer
jay@withagile.com
Carbon – Syndicate 4747
Kirsty Coates, Head of Claims
kirsty.coates@carbonuw.com
CFC – Syndicate 1988
Margaret Murphy, Claims Director
mmurphy@cfc.com
Convex – Syndicate 1984
Sharon Long, Chief Claims Officer
sharon.long@convexin.com
T: +44(0) 7810 299487
Fidelis – Syndicate 3123
Richard Phillips, Head of Bespoke and Aviation, Claims
richard.phillips@fidelispartnership.com
Fidelis – Syndicate 2126
Richard Phillips, Head of Bespoke and Aviation, Claims
richard.phillips@fidelispartnership.com
Flux – Syndicate 1985
Adam Wardle, Acting Head of Claims
awardle@fluxsyndicate.com
GIC Re – syndicate 1947
Neil Presland, Head of Claims
Neil.Presland@gic1947.com
Greenlight – Syndicate 3456
Julian Millar, Head of Claims Europe
jMillar@greenlightre.com
Hampden Risk Partners – Syndicate 2689
Leah Rose, General Counsel & Claims Director
lrose@hampdenriskpartners.com
Ive – Syndicate 2525
Rob Turner, Claims Director
rturner@syndicate2525.co.uk
Ki – Syndicate 1618
Marc Rowlands, Head of Claims
marc.rowlands@ki-insurance.com
MCI – Syndicate 1902
Alessandra Vona, Head of Claims
alessandra.vona@mciuw.com
Mosaic – Syndicate 1609
Natalie Graham, Head of Claims
natalie.graham@mosaicinsurance.com
Mosaic – Syndicate 2610
Natalie Graham, Head of Claims
natalie.graham@mosaicinsurance.com
Santam – Syndicate 1918
Timothy Bowling, Head of Claims Management
T.bowling@asta-uk.com
T: +44 (0)20 7743 0815